Fuck You is my Reply

Dear all,

This will be a very frank message from me to all of you.

I came back from my block leave with specific objectives in mind on how to bring operation forward for Year 2012 and beyond ( oh really??? Pls dun bullshit me while u r on hoildays in fucking spain ok) . I am very concerned that the prudential financial requirements and the Euro-zone debt crisis will hurt the Compy very badly. However, I could not put the plans in place because I have to put th house in order first. Apparently, there seems to be discord and disharmony among the staff regarding normal duties.

Customer Service

Why do I use the word “normal”?

At the time of your recruitment, I have highlighted to each and every one of you that you would have to do customer service as part and parcel of your job scope. You will have to do walk-in customers as well as enquiries over the phone. ( Ccb u want to save money hire to old hags as csomn expect the rest to do their job just becos they are incompetent???fuck u I say )

I am greatly disheartened to hear that some phones were put on “mute” mode, everybody was waiting for everybody else to pick up calls and no enthusiasm to attend to walk-in members. There was also a scramble to apply for leave when the planner was put on the table and some dispute over application of leave on popular dates.( well u wanna adopt the 80's mgt style of paper application and choping then dun blame ur fucking workers!)

Please understand that if there are no members to engage us, the Compy does not need us.( zzzzz)

If you are really not keen on doing counter duty and answering phone calls, is this job still suitable for you? Please reflect on it. ( ya i think fuck u n ur job i will quit once i found another job knn)Personally, I feel that talking to people, regardless of their ranks, is the best way to build up your communication skills and your network.

Annie has come up with the revised counter duty roster for 2012. If you are on leave, please take the initiative to exchange with somebody else in your lunch group.( Fuck Annie yeo!!!)

I am also contemplating to install a software to track phone pick-up and drop-off rate with automated distribution of calls. Such a software costs a lot of money while I would rather give to you. But all of you must co-operate. You cannot take only the good things…….( fuck u back again infinitely cb menopause fucker, where is our oct iPad bonus? Give money to us ? Go suck ahs old dick from hpb then say...and to add u use company money to purchase fucking iPad n iPhone for personal use...u also use Compy money to make overseas personal call from spain to sg...u think I dunch know? I saw the fucking bill u fucking bitch!!!)

I do not want to hear feedback in 2012 and beyond that we have deteriorated in our customer service.( u like to hire FTs a and old aunties... Dun blame us fucker)

Hand phone and Social Media

When you are attending meetings under the purview of Compy, please do not bring your hand-phone to the meeting unless you are waiting for official calls. If you are attending meeting outside the Compy, please refrain from using your hand-phone when the meeting is in progress unless there are extenuating circumstances. Please also observe protocol at such meetings.( I am not in civil fuck servant services or army or police fuck force... Such rules apply to u only... But hey fuck u again!!!! U always check ur lj iPhone during meetings and somemore dunno how to off silent mode...stupid idiot piece of shit!!)

The Compy is a place to work not to catch up with your friends via Twitter, Facebook, SMS, MMS etc. Please draw a line between work and social.( This is fucking 21 century old hag... Still stuck in ur 90s world? U know wad fuck is twitter?!!! Dun think u knnb loves to read lj newspaper from first page o last fucking page every fuck day in office u r ms KNOW IT ALL!!!! U fucking hermit!!!)

Leave Application

We are not doing administrative work only, we are providing financial services. There are tight deadlines and timelines every day. Hence, staff must understand that even though they are entitled to a certain number of annual leave per year, the Compy has the prerogative to determine when the staff will apply for the leave. This is employment law.( dun throw the fucking book at me ok.... U r not a fucking lawyer dun talk like one....if I have to take leave o attend to personal important stuff.. I will fuck u n ur rules... This is me)

Under Clause 3.3.1 of your employment letter, staff must provide a notice period of 7 working days before proceeding on leave. Also, only 3 staff can go on leave at any one time. ( this is unfair request and seriously who the fuck read the employment ltr o detailed bt leave applications.. Where the fuck is the flexibility ?)

Based on leave records in 2011, when three staff were already on leave, there is a tendency for another staff to report MC or to apply for urgent leave. Would a situation arise again when only a few staff would report to work because applications of MC and urgent leave are currently being done through SMSes? I used the word again because only 2 staff reported to work (myself and Hal) at Ladyhill office because all the other staff took MC because of food poisoning and did not call office until much later. I had to get the cleaner to help. ( zzzzzz dun bring out ur old 1998 tales again ok, it's fucking irrelevant in 2011)

With effect from 1st Jan 2012, please note the following:

1) If you intend to go overseas, please get the necessary approval from your approving officer before booking your air-tickets. Leave approving officer must know the date of significant events in 2012 before approving leave please.

2) Please call your reporting officer (or the cover) in office if you are applying for MC.

3) For urgent leave application, please call office instead of SMS to your leave approving officer.

For (2) and (3), each staff has a different approving officer. As the Compy does not have a software to update such applications, the approving officer would have to update the planner instead. Thus, only by looking at the planner would the leave approving officer know the latest position. ( planner ..???? Who the fuck use a planner these days...u still got the fuck cheek to say u dun have such software...knnb where is all the fucking money? U rather reward external customers but not ur staff...fucking theory x mgt style )Urgent leave application would be rejected if there is already a shortage of cover staff (example, cover staff on leave, cover-cover staff on leave or do not know what to do) or not enough staff. My advice is to note the days when the maximum slot for leave has already been taken. ( fuck you..if I have to go on leave means something urgent needs to be attend... Who gives the fuck abt ur job??? If I take mc u Bette dun ask me come back to work becos this means u qns the doctor who gave the mc... I hope one day one Auntie on mc comes back to work becos u bark at her to come back and she die on the way here...this is a nice show to watch... See how u die ha!!!)

4) Do not apply leave at the same time as your cover. If you do not know your cover or do not have a cover, please see me personally.

5) Balloting of leave for popular dates would be done by me in the event of unhappiness regarding the first-come, first-served basis of leave application.

I hope this will settle the matter of leave application once and for all. If this still could not settle matter, I would adopt the banking practice. I would put the 12 months in a box and staff would draw from it. You would go on block leave on the month that you have drawn. Under such a practice, the continuous period of 7 days for block leave would be extended to 14 days or lesser depending on your leave eligibility. ( we are not a fuck bank.. Stop living in ur fantasy world .. U r just a lackey to the useless force ppl )

Why must I adopt such measures? Because we are providing financial services when contingency planning is of paramount importance.

My parting words…. Who will trust a company which could not even keep its house in order?

Ponder on this and have a co-operative year ahead.

FYI I Am Fireburn and when I smile and bow my head to u that doesn't mean I agree every fuck thing u say.... If I go down I will bring ur whole world down... I seriously Hope ppl will twitt fb or stomp this shit and show the world what a fuck up organization u r running bitch!